White Glove Service

Wouldn’t it be great to invite your friends over for a coffee with barista-like confidence?

Enjoy a complementary master class in the comfort of your own home with a Virtual or In-Home White Glove Service.

What is the White Glove Service?

Perfect the art of espresso in a relaxed and engaging atmosphere in the comfort of your own home. Learn how to correctly setup your Oracle Coffee Machine, then create the perfect espresso shot followed by texturing silky smooth milk perfect for creating latte art. Our coffee specialists will also show you how to clean and maintain your Oracle and share their tips and tricks with you.

The In-Home White Glove Service is only available in selected suburbs in Sydney, Melbourne, Brisbane, Perth, Adelaide and Hobart metro areas with purchases of the Oracle (model numbers BES980 and BES990). For those outside of these select suburbs a Virtual White Glove Service can be arranged by either Face Time or Zoom using a compatible device (mobile, tablet or computer).

Due to the contagious nature of Coronavirus/COVID-19, Breville is taking preventative measures to ensure the health and safety of our customers and our team members comes first.

Our Coffee Specialists will be in contact with you within 3-5 working days after you submit your application to organise a suitable time for your White Glove Service. You may be eligible for an In-Home White Glove Service, however we encourage you to take up our offer of a Virtual White Glove Service. We kindly ask due courtesy and respect is given to our Team of Coffee Specialists if they choose to offer you a Virtual Service over and an In-Home Service. We thank you for your understanding.

In-Home White Glove Service Status:

QLD: Brisbane, Gold Coast, Sunshine Coast In-Home Available
NSW: Greater Sydney In-Home Available
VIC: Greater Melbourne In-Home Available
SA: Adelaide In-Home Available
WA: Perth In-Home Available


Choose your Oracle to apply:


For more information and expert advice please call 1300-ORACLE (1300-672-253)